How Yeastar On-prem PBX Supports Remote Workforce?

Incorporating the cutting-edge UC&C, hybrid cloud, and hardware components, Yeastar on-premises PBXs make it possible for you to communicate and collaborate with teams anywhere as if you were in the office. They introduce an encrypted tunneling service to take care of every IT and configuration issues. And the best part of that, it takes only one click for you to enjoy hassle-free remote communications. By simply enabling the service on your PBX system, you can securely access your office phone number and all PBX features anywhere with Yeastar Linkus UC Clients, from virtually any device.

Compared with the remote working solutions of other on-prem PBX vendors, the innovative tunneling service of Yeastar on-prem PBXs frees you from risky port forwarding, tricky server setup and troublesome NAT issues, so you don’t need to worry about exposing your intranet to the public, wasting time on complex deployment, or unstable call quality to happen and affect your remote business communications.

The innovative tunneling service is named differently (listed as below) on different Yeastar PBX series. They create different levels of business advantages with many other functionalities besides the configuration ease.

Read on to learn details:

• An In-demand Version for Yeastar P-Series PBX System
• A Best-fit Version for Yeastar S-Series and K2 IP-PBX

Remote Access Service (RAS) for P-Series PBX System

Upgraded and more versatile, Yeastar Remote Access Service is the cornerstone of remote connection for Yeastar P-Series PBX System. It comes with an “out-of-box” Yeastar-supplied domain dame for you to customize your PBX URL and allows you to perform daily business communications and administration with Linkus UC Clients (web, mobile, desktop app) – on the road, at home, or anywhere with internet connection.

Here are some of the benefits it delivers and use cases.

• Make remote access to your PBX web portal possible and as easy as any website

Your employees can now visit their virtual office phone (Linkus Web Client) or PBX management (admin) portal with an easy-to-access PBX domain name defined by you. Long past are the days to remember a long, meaningless number string. And your access is no longer tethered to the company’s intranet.

• Enable employees to stay productive anywhere, on any devices

By enabling a one-click remote connection to Linkus UC Clients, your employees can now use your business phone system services from any computer or mobile device to call, conference, and collaborate with teams and customers, irrespective of locations. The Linkus UC Clients support multiple devices on a single number and offer rich collaboration features like directory, contacts, presence, chat & file sharing*, CRM integration, etc. to bring your teams together in one unified platform.

In addition to meet the daily needs of your general employees, your remote call center agents and queue managers get additional benefits. They can access the PBX’s Queue Panel and Wallboard functions directly from web browser and handle queue activities wherever they are.

• Manage & maintain your phone system remotely

Get complete control of your phone system even when you are at home. The Remote Access Service of Yeastar P-Series PBX System allows you to perform daily PBX maintenance remotely.

For example, take a glance at the graphical PBX dashboard to monitor real-time call volumes, interface status, and CPU consumptions; download CDR reports; add new extensions; optimize call routing; perform PBX firmware upgrade; and everything your system administrator can do in the PBX management portal.

• Safeguard your remote communications

Forget about opening a hole in your phone system firewall. The Remote Access Service enables a private and secure tunnel to provide remote access and encrypt your remote communications. In addition, your web access to the PBX system is HTTPS secured and doubled-checked with user credentials and sophisticated system firewall rules.

• Save your IT investment and instant remote working

Let the service take care of the remote connection work. You won’t need to hire IT professionals to do the settings or spend on 3rd-party remote working services like VPN, which might have interoperability issues with the PBX system.