Telecommunication

Cohesive Technologies can assist your business function more proficiently perfectly.

As a business in the telecommunications business, you should be working as a technologically higher example to your clients. Such things can be achieved through the use of a Cohesive Technologies QX system and the numerous savvy features we give.

The following suggested features are necessary for maintaining your business' competitive benefit in an extremely saturated business.

Advised Features:

• Auto Attendant - This feature is an Interactive Voice Response (IVR) structure that restores a human operator and expresses calls to the suitable extensions or even voice mailboxes.
• Automatic Call Distribution (ACD) - ACD is a licensable characteristic to assist your call center surroundings, permitting for more efficient and personalized call distribution management.
• Call Routing - Call Routing lets calls to travel through a system along a pre-determined path to its concluding destination. It helps to find out the least costly way and/or least congested path to course a call.